Terms & conditions


Once Ultima Vez vzw has accepted the order, the sales contract shall be concluded.

If it is impossible for Ultima Vez vzw to execute the order (e.g. DVD out of stock), Ultima Vez vzw will inform the buyer in due time. In such a case the buyer has no right whatsoever to any compensation.

Saving clause ownership

As long as the buyer did not pay the total amount of the ordered goods, Ultima Vez vzw shall remain the sole and right owner of the ordered goods.

Term of delivery

Except for cases of force majeur, the term of delivery of the ordered goods is 10 days for deliveries within the Belgian territory, 15 days for deliveries within the European Union (except for Belgium) and 20 days for worldwide deliveries (except for the EU). This term will start from the moment Ultima Vez vzw did accept the order.


Only the prices mentioned on the website are valid.

The prices mentioned on the website are all in EUR.

All invoices will be drawn up in EUR and are payable in this currency.

All prices mentionned on the website include VAT, where applicable.

Ultima Vez is not subject to any other (sales) tax or duty of whatever nature, unless specified otherwise.

VAT and/or other (sales) taxes and duties of whatever nature, including new taxes, if any, which might be implemented during the execution of the present transaction, will be invoiced to the consumer.

Methods of payment

Ultima Vez vzw accepts payment through Paypal and by credit card (through Paypal). The following credit cards are accepted: Visa and Mastercard. If you choose this method of payment, you will be directed to the Paypal website over a secure connection. The price of the ordered goods will be deducted from your credit account by Paypal. Please note that when paying through Paypal or by credit card via Paypal, the confirmation of your order page on the Ultima Vez website is only informative. Your order will only be accepted and processed if your payment is confirmed by Paypal.

The right to renegue

By virtue of the Belgian law on the Commercial practices and the Information of the Consumer of 14 July 1991, the consumer has the right to renegue on the sales contract within a period of 7 working days starting from the delivery of the ordered goods. The ordered goods should be resent within this delay.

When the consumer executes his right to renegue, Ultima Vez vzw shall refund within 30 days all possible payments already made by the consumer. The buyer has to pay the shipping costs for resending the goods to Ultima Vez vzw himself. The consumer has the right to resent within a period of 7 days all goods which were not sent in conformity with the order or which were damaged when delivered. In this case, Ultima Vez vzw shall refund within a period of 30 days all additional shipping costs, as as well the payments already made by the consumer.

Shipping + handeling costs

The shipping costs will be charged to the consumer, based the current rates for PRIOR national and international mail of the Belgian post (De Post / La Poste).


Ultima Vez vzw shall keep a copy of the order up to 100 days counting from the placing of the order. The buyer can get a copy of the order on recommended request.


The contract will be drafted exclusively in English.


Complaints concerning the ordered goods should be addressed to:

Ultima Vez vzw, Zwarte Vijversstraat 97, 1080 Brussels, BELGIUM.

When the buyer wants to apply the possibilities of articles 6, 7 and/or 8 of these terms and conditions of sale, the buyer should use as well the forementioned address.

Applicable law and competent courts

Belgian law is applicable on this agreement.

In case of a possible dispute, parties will make an effort to settle out of court. If no mutual agreement could be reached, Belgian courts will exclusively be competent.